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Newsletter will not send

Newsletter will not send

I just set up my first newsletter - queued it and set a time for it to send.  I get a message in status "Not Sent".  Don't know why it is not sending.  Any help would be appreciated.

 

 

2 REPLIES 2

Re: Newsletter will not send

Hi @baitcasters,



You have to set the "Queue Date Start" value to set when the newsletter is going to be sent.



Best regards.
Gabriel

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Re: Newsletter will not send

I am having the same issue  as described above .  I entered a date in the correct place and I don't see the template being sent either. It says "not sent" . Will it send the emails automatically?
The help file on this subject mentions a 

4.In the Subscribers From field, select one or more store views whose customers this newsletter will be sent to.

I do not see a  subscribers from field anywhere in the newsletter menu choices, how will the program know who to send an emails to?

Thank you,

Steven