Paypal Express Checkout return empty response

[alberto_martinez1]

Hello!

I have a problem with the use of magento 1.9.1.0, I am trying to use PayPal, but when I press "CONTINUE" to process the payment, send me to /index.php/checkout/cart/ and the record shows the empty response in an environment productive, but if I do the same in the developer's environment it works, then I don't know if my productive server has an incorrect configuration.

can you help me?

2019-08-22T16:22:41-05:00 DEBUG (7): Array
(
[url] => https://api-3t.sandbox.paypal.com/nvp
[SetExpressCheckout] => Array
(
[PAYMENTACTION] => Authorization
[AMT] => 173.00
[CURRENCYCODE] => MXN
[RETURNURL] => https://MYMAGENTO/index.php/paypal/express/return/
[CANCELURL] => https://MYMAGENTO/index.php/paypal/express/cancel/
[INVNUM] => 500000514
[SOLUTIONTYPE] => Mark
[GIROPAYCANCELURL] => https://MYMAGENTO/index.php/paypal/express/cancel/
[GIROPAYSUCCESSURL] => https://MYMAGENTO/index.php/checkout/onepage/success/
[BANKTXNPENDINGURL] => https://MYMAGENTO/index.php/checkout/onepage/success/
[LOCALECODE] => es_MX
[ITEMAMT] => 28.45
[TAXAMT] => 23.86
[SHIPPINGAMT] => 120.69
[L_NUMBER0] => AC-0209-034
[L_NAME0] => BASTON SELFIE MINI MONOPOD 3.5 ELEGANT VERDE
[L_QTY0] => 1
[L_AMT0] => 28.45
[BUSINESS] => ALBERTO MARTINEZ LOPEZ
[NOTETEXT] =>
[EMAIL] => alberto.martinez@tcmemory.com
[FIRSTNAME] => TCM ALBERTO
[LASTNAME] => MARTINEZ LOPEZ
[MIDDLENAME] =>
[SALUTATION] => 139657
[SUFFIX] =>
[COUNTRYCODE] => MX
[STATE] => JALISCO
[CITY] => GUADALAJARA
[STREET] => X No. X
[ZIP] => 44100
[PHONENUM] => NA
[SHIPTOCOUNTRYCODE] => MX
[SHIPTOSTATE] => JALISCO
[SHIPTOCITY] => GUADALAJARA
[SHIPTOSTREET] => X No. X
[SHIPTOZIP] => 44100
[SHIPTOPHONENUM] => NA
[SHIPTOSTREET2] =>
[STREET2] =>
[SHIPTONAME] => TCM ALBERTO MARTINEZ LOPEZ
[ADDROVERRIDE] => 1
[METHOD] => SetExpressCheckout
[VERSION] => 72.0
[USER] => ****
[PWD] => ****
[SIGNATURE] => ****
[BUTTONSOURCE] => Magento_Cart_Community
)

[response] => Array
(
)

[__pid] => 3769
)

[Vimal Kumar]

Hi @alberto_martinez1 

Did you check the debug and erro log on the live mode?

Log you have shared looks like for sandbox mode. 
https://api-3t.sandbox.paypal.com/nvp

 

[Sarvagya Pandey]

Hello @alberto_martinez1 

If you are using any custom theme or custom one step checkout, disable it and then check again. If it is working fine then enable both one by one so that you got to know which is creating the problem.

If still you face the same issue please check the log in detail and let me know.

If it helps you, accept it as solution and give kudos.

Regards.

[alberto_martinez1]

Hello!

Yes i'm using the sandbox.

We have 2 differents servers "development" and "production" when i try paypal on development all works great!!! but when i try on production something fails and get the error on my last post.

over production i put a test/production magento (is a clone of the final cliente site) but it doesn't work the "place order" button send me to "shopping cart" and the petition doesnt go out of my server.

i don't know if i'm explainme.