Shopping Cart Price Rules do not apply

[gaschojacob]

Hello All!

I've been running a  magento site, not the original owner.

I've enabled 'Free Shipping' and set up 'Shopping Cart Price Rules'.

Free Shipping applies over $100, which works fine.

The shopping cart price rules seem to be being ignored, however.

The free shipping option was previously disabled, likely after a magento core upgrade, but I have no idea what the problem would have been or how to fix it now.

Are there known errors in previous updates, ie. 1.6 to 1.9? I have found and tried a few fixes, but nothing works.

Thank you for your time,

Jacob

[Store_Manager · Accepted solution]

Seems like something is wrong with cart rule settings. Please, make sure that it is active and has not expired (period of validity). Moreover, check your conditions  -

Here are also an article with a few more points to check -

http://blog.mag-manager.com/2016/02/what-to-check-if-magento-catalog-price.html

also please specify if free shipping is enabled only in this rule or you have made some additional settings?

[gaschojacob]

Below are the settings for my 'Shopping Cart Price Rule'.

The status is actually Active, not Inactive.