Hi
I am currently using version 1.9.2.2 and have encountered a problem when a user adds an item to the shopping cart.
When you view your items in the shopping cart for some reason the clear cart & update cart buttons do not work, all others within the cart all work fine.
We have tried clearing the items within the cart & try updating the qty within the cart but nothing happens.
Has anyone experienced this before.
Thanks
Alan
Hi @aslater,
Did you upgrade your magento version recently? or the issues started happening recently?
Can you share your site url?
Hi
Thanks yes we updated the site to the latest 1.9.2.2 for the security patches. Our site url is www.picklespets.co.uk/store
Many Thanks
I've created this issue: http://www.magentocommerce.com/bug-tracking/issue/index/id/1200
I've found this error on severals installations that were upgraded and (if I'm not worng) with 1 instance with a fresh 1.9.2.2.
Hi
Thanks it seems I am not the only one having this problem, luckily the company I purchased the theme from fixed the issue for me.
Not sure what they done but have been told the file they changed was /app/design/frontend/default/YOURTHEME/template/checkout/cart.phtml
Thanks for all your help.
Many Thanks
Alan