Hello guys.
I wanted to submit this as a request to the Magento team, but the "submit a request" arrier seems to be past.
The last month our shop www.sinful.eu (which has 5 multiple shops), has been experiencing double tax issues. We have over the last month had this issue 3 times. The problem is solved doing the following:
1. OP Cache flush
2. Magento cache flush
3. Server reboot
The double tax applies as customers add products to the basket. Nothing seems to trig this issue, as it has appeared even on days we haven't been at work.
Our Tax calculation is setup like this:
- Tax Calculation Method Based On: Total
- Tax Calculation Based On: Shipping address
- Catalog prices: including tax
- Shipping prices: Including tax
- Klarna invoice fee prices: Including tax
- Apply customer tax: Before discount
- Apply discount on prices: Including tax
- Apply tax on: Customer price if available
- Enable cross border trade: No
- Default Country: Denmark
- Default post code: *
Our Tax classes is setup correct aswell.
Bonus info: We're running Magento 1.9.4.0 on PHP 7.2.14
Anyone got any suggestions of what we could do to get rid of this problem?
A thousand thanks in advance for the help, this is really a frustrating issue.
