I have a Magento store selling used auto parts.
i uploaded a product with larger photos than normal. The pictures do not show up and i get an error message when i try and access the catalog to upload more products.
There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 841714525424
a:5:{i:0;s:25:"Image file was not found.";i:1;s:5653:"#0 /home/bjulian/public_html/app/code/core/Mage/Catalog/Helper/Image.php(167): Mage_Catalog_Model_Product_Image->setBaseFile('/d/s/dsc_0209_1...') #1 /home/bjulian/public_html/app/design/adminhtml/default/default/template/neklo/productgridthumbnail/grid/renderer/thumbnail.phtml(4): Mage_Catalog_Helper_Image->init(Object(Mage_Catalog_Model_Product), 'thumbnail') #2 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...') #3 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #4 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #5 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Template->_toHtml() #6 /home/bjulian/public_html/app/code/community/Neklo/ProductGridThumbnail/Block/Adminhtml/Grid/Renderer/Thumbnail.php(16): Mage_Core_Block_Abstract->toHtml() #7 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column.php(128): Neklo_ProductGridThumbnail_Block_Adminhtml_Grid_Renderer_Thumbnail->render(Object(Mage_Catalog_Model_Product)) #8 /home/bjulian/public_html/app/design/adminhtml/default/default/template/widget/grid.phtml(161): Mage_Adminhtml_Block_Widget_Grid_Column->getRowField(Object(Mage_Catalog_Model_Product)) #9 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...') #10 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #11 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #12 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #13 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml() #14 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml() #15 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('grid', true) #16 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Catalog/Product.php(79): Mage_Core_Block_Abstract->getChildHtml('grid') #17 /home/bjulian/public_html/app/design/adminhtml/default/default/template/catalog/product.phtml(46): Mage_Adminhtml_Block_Catalog_Product->getGridHtml() #18 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...') #19 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #20 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #21 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #22 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Container.php(308): Mage_Adminhtml_Block_Template->_toHtml() #23 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Widget_Container->_toHtml() #24 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml() #25 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Text_List->_toHtml() #26 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml() #27 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('content', true) #28 /home/bjulian/public_html/app/design/adminhtml/default/default/template/page.phtml(74): Mage_Core_Block_Abstract->getChildHtml('content') #29 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...') #30 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #31 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #32 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #33 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml() #34 /home/bjulian/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml() #35 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput() #36 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(180): Mage_Core_Controller_Varien_Action->renderLayout() #37 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Catalog_ProductController->indexAction() #38 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index') #39 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #40 /home/bjulian/public_html/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch() #41 /home/bjulian/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array) #42 /home/bjulian/public_html/index.php(83): Mage::run('', 'store') #43 {main}";s:3:"url";s:81:"/index.php/storeadmin/catalog_product/index/key/782665a513f965ba20af18d218df6902/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:5:"admin";}
Any help is greatly appreciated. Or if you can fix it for me id be willing to pay.
Yes sir i do believe i have a 3rd party module
Hi @ben_julian,
Can you try disabling that module just to be sure (or understand) if the problem is the module or Magento?
Hello @ben_julian
seems like image missing.
Maybe you copy DB but you did not copy media files.
I have gone through and disabled modules one by one and it did not change
a:5:{i:0;s:25:"Image file was not found.";i:1;s:5300:"#0 /home/bjulian/public_html/app/code/core/Mage/Catalog/Helper/Image.php(167): Mage_Catalog_Model_Product_Image->setBaseFile('/d/s/dsc_0209_1...')and on Magento and on cpanel there is that file. not sure if that means anything