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I have a Magento store selling used auto parts. 

i uploaded a product with larger photos than normal. The pictures do not show up and i get an error message when i try and access the catalog to upload more products. 

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 841714525424

 
a:5:{i:0;s:25:"Image file was not found.";i:1;s:5653:"#0 /home/bjulian/public_html/app/code/core/Mage/Catalog/Helper/Image.php(167): Mage_Catalog_Model_Product_Image->setBaseFile('/d/s/dsc_0209_1...')
#1 /home/bjulian/public_html/app/design/adminhtml/default/default/template/neklo/productgridthumbnail/grid/renderer/thumbnail.phtml(4): Mage_Catalog_Helper_Image->init(Object(Mage_Catalog_Model_Product), 'thumbnail')
#2 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...')
#3 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#4 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#5 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Template->_toHtml()
#6 /home/bjulian/public_html/app/code/community/Neklo/ProductGridThumbnail/Block/Adminhtml/Grid/Renderer/Thumbnail.php(16): Mage_Core_Block_Abstract->toHtml()
#7 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column.php(128): Neklo_ProductGridThumbnail_Block_Adminhtml_Grid_Renderer_Thumbnail->render(Object(Mage_Catalog_Model_Product))
#8 /home/bjulian/public_html/app/design/adminhtml/default/default/template/widget/grid.phtml(161): Mage_Adminhtml_Block_Widget_Grid_Column->getRowField(Object(Mage_Catalog_Model_Product))
#9 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...')
#10 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#11 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#12 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#13 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml()
#14 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml()
#15 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('grid', true)
#16 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Catalog/Product.php(79): Mage_Core_Block_Abstract->getChildHtml('grid')
#17 /home/bjulian/public_html/app/design/adminhtml/default/default/template/catalog/product.phtml(46): Mage_Adminhtml_Block_Catalog_Product->getGridHtml()
#18 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...')
#19 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#20 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#21 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#22 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Widget/Container.php(308): Mage_Adminhtml_Block_Template->_toHtml()
#23 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Widget_Container->_toHtml()
#24 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#25 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Core_Block_Text_List->_toHtml()
#26 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(641): Mage_Core_Block_Abstract->toHtml()
#27 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(585): Mage_Core_Block_Abstract->_getChildHtml('content', true)
#28 /home/bjulian/public_html/app/design/adminhtml/default/default/template/page.phtml(74): Mage_Core_Block_Abstract->getChildHtml('content')
#29 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/bjulian/p...')
#30 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#31 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#32 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#33 /home/bjulian/public_html/app/code/core/Mage/Core/Block/Abstract.php(923): Mage_Adminhtml_Block_Template->_toHtml()
#34 /home/bjulian/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#35 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#36 /home/bjulian/public_html/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(180): Mage_Core_Controller_Varien_Action->renderLayout()
#37 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Catalog_ProductController->indexAction()
#38 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index')
#39 /home/bjulian/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#40 /home/bjulian/public_html/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#41 /home/bjulian/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#42 /home/bjulian/public_html/index.php(83): Mage::run('', 'store')
#43 {main}";s:3:"url";s:81:"/index.php/storeadmin/catalog_product/index/key/782665a513f965ba20af18d218df6902/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:5:"admin";}

Any help is greatly appreciated. Or if you can fix it for me id be willing to pay.  

5 REPLIES 5

Re: There has been an error processing your request

Hi @ben_julian,

 

Are you using some 3rd-party module to change grids behaviors?

Re: There has been an error processing your request

Yes sir i do believe i have a 3rd party module

Re: There has been an error processing your request

Hi @ben_julian,

 

Can you try disabling that module just to be sure (or understand) if the problem is the module or Magento?

Re: There has been an error processing your request

Hello @ben_julian

 

seems like image missing.

 

 

Maybe you copy DB but you did not copy media files.


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: There has been an error processing your request

I have gone through and disabled modules one by one and it did not change 

 it does make the catalog tab disappear when I disable mage_catalog.
 
I see on the log on the first row it says 
a:5:{i:0;s:25:"Image file was not found.";i:1;s:5300:"#0 /home/bjulian/public_html/app/code/core/Mage/Catalog/Helper/Image.php(167): Mage_Catalog_Model_Product_Image->setBaseFile('/d/s/dsc_0209_1...')
and on Magento and on cpanel there is that file. not sure if that means anything