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Transactional emails not sending

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Transactional emails not sending

Order notification emails have stopped sending recently. The Cron Job had previously been set to cron.php instead of cron.sh, so I changed it to the default, as below, and as confirmed by my hosting support to be the proper way:

*/5 * * * /usr/local/bin/ea-php56 /home/citizene/public_html/cron.sh

 

I tried to install AOE Scheduler to get visibility, but it just shows "No heartbeat task found. Check if cron is configured correctly"

 

Still no emails are sending out. And cron_schedule in the database is just empty. 

 

Magento ver. 1.9.2.4

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Transactional emails not sending

I failed to clear caches after installing. Once I did that things seemed to pop back into motion. Smiley Very Happy

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2 REPLIES 2

Re: Transactional emails not sending

Hi

 

I installed AOE Scheduler and it resolved the issue for me. I followed this tutorial video

 

https://www.youtube.com/watch?v=pI61cRI3hVk

Re: Transactional emails not sending

I failed to clear caches after installing. Once I did that things seemed to pop back into motion. Smiley Very Happy