UPS Shipping Quote Shows $0 for shipping on USA side but correct on CAD side

[slkitsolutions]

Hi,

I have gone through the process to setup UPS on my Magento site. We have one site with two stores one for USA and one for CA. When you are a customer from Canada and you purchase an item you receive shipping quotes for the 3 available. But when you navigate as a customer from USA (Using a VPN to spoof IP) you get the USA store but when you check out for that same hat the shipping quotes come through with 5 options but all are US$0.00.

This only happens when you are a customer from the USA. The shipping would originate in Canada and go to USA.

Any help would be greatly appreciated.

[anindo_chakrabo]

Have you checked if the currency conversion values are set correctly? 

You can manually update the currency rates :

1. On the Admin menu, select System > Manage Currency Rates.   2. Click the rate you want to change, and type the new value.   3. When complete, click the Save Currency Rates button.

This should ideally resolve the problem.

In addition, if you are looking to show shipping costs based on dynamic currency changes, you can try the StorePep Integrated Shipping & Tracking extension for this purpose.