UPS showing $0 for shipping

[Samdev23]

Hi there,

My shopping cart is not showing UPS shipping rate and it is $0 for every UPS option. Is anyone also have same issue?

I am also trying to setup Fedex and it is not working either. Am I missing any settings?

Thanks,

Sam

[Jaza]

Sam,

Did you receive a response to your issue and/or have you resolved the issue?

Thank you,

Jaza

[anindo_chakrabo]

@Samdev23 : Were you able to figure out the solution to it?

Ideally rate 0 would come if there is an adjustment used which nulls the shipping cost. Or else, you should make sure that the weight of the shipment is more than 0. If the issue persists, you can provide the XML Request and response here to check further.

Note : Make sure to remove account sensitive info from the request if you post it here.

Also, if you are looking for negotiated rates from UPS and at the same time want to effectively perform order fulfilment in a minimum number of steps, you can try the StorePep Shipping Calculator extension.