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Using auto generated codes in automated email reminder rules

Using auto generated codes in automated email reminder rules

Hey guys,

I am looking at setting up an email for cart abandonment through magento using the automated email reminder rules and from every piece of documentation I've read online it says

I should be able to use the auto generated unique codes with this.


However when setting up the email reminder rule I can not select any shopping cart promotion rules that use the auto generation feature.


In fact when you set up an auto generated code theres a message under that says it will automatically unassign the code if used in email reminder rules.

Screen Shot 2017-09-21 at 9.29.28 am.png


So is it possible to use unique coupons in cart abandonment emails sent through automated email reminder rules or do I really need to get myself an extension for such a simple task?


Any help would be greatly appreciated!


Thank you,



Re: Using auto generated codes in automated email reminder rules

I'm not too familiar with this functionality. If we look at the documentation: it's somewhat contradictory to the screenshot you show as it says this:


"The shopping cart rule that is associated with this email reminder. Reminder emails can promote a shopping cart price rule with or without a coupon. If a shopping cart price rule includes an auto-generated coupon, the reminder rule will generate a random, unique coupon code for each customer."


What happens if you create an email and let it untick the auto-generation. Does it definitely then only send a static coupon code? Or do some different options become available in the email reminder section?

If you've found one of my answers useful, please give "Kudos" or "Accept as Solution" as appropriate. Thanks!