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10-22-2015
09:43 AM
10-22-2015
09:43 AM
Where do I find our Magento Enterprise license number?
I can't seem to find our Magento Enterprise License number anywhere in the Admin Panel. Any ideas on where I might find this information?
3 REPLIES 3
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10-22-2015
02:17 PM
10-22-2015
02:17 PM
Re: Where do I find our Magento Enterprise license number?
Hello,
Are you planning to move your Magento Enterprise software to a different server? If you can submit a ticket through our support portal, we can assist you further with your inquiry.
--
Richard
Are you planning to move your Magento Enterprise software to a different server? If you can submit a ticket through our support portal, we can assist you further with your inquiry.
--
Richard
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10-22-2015
02:20 PM
10-22-2015
02:20 PM
Re: Where do I find our Magento Enterprise license number?
Rich, I just want to know where to find it. I am adding this information to my documentation because we're about to assist a customer with a fairly large project which your team will probably help us with.
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10-22-2015
02:26 PM
10-22-2015
02:26 PM
Re: Where do I find our Magento Enterprise license number?
Oh, I see. The Magento software doesn't require a license key for installation. Your license is essentially the contract that was signed when you purchased the software.
Also, only active license holders have access to our support resources. So in the event that you submit a ticket with us for assistance, we will know that you are a current customer.
--
Richard
Also, only active license holders have access to our support resources. So in the event that you submit a ticket with us for assistance, we will know that you are a current customer.
--
Richard