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who has an idea of what might be wrong?

who has an idea of what might be wrong?

Our feed on our magento shop have stopped working. We use  and cannot connect to our feed on our magento shop. Has been in dialogue with shoppingfeeder.com but there is no error codes, so we cannot see what goes wrong and there is nothing to see in the error logs. Someone who has an idea of what might be wrong?

We have also tried other systems, but they also cannot download anything from our side.