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Product Page Doesn't Load Fully

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Product Page Doesn't Load Fully

When I click product page from home page, it is normal.

But When I first click the category page, then click product page from category page, the problem appears that the product page doesn't load fully.

 

This is the URL : https://www.buyshowercurtain.com/

 

Who can help me to check this and solve this problem?

Thanks A Lot.

 

I use Magento ver. 1.9.2.1

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Product Page Doesn't Load Fully

Hello @qiqi_lin 

Can you try disabling your prev next functionality in product view page?

http://prntscr.com/ps7jtu

Because code is not executing from there only.

You should be able to hide it first from porto theme configuration and check then.
This could be a version compatibility issue as well.

You can ask theme vendor or any developer to check out this if you can't figure it out.

Found something useful, "Kudos" and "Accept as Solution" for Token of Appreciation.

Magento Tutorials

View solution in original post

4 REPLIES 4
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Re: Product Page Doesn't Load Fully

Hello @qiqi_lin 

 

Try disabling the previous and next button on the product page which might be causing the issue.

Debug the product page.

Also, please check the system.log exception.log and server error log.

 

I hope it helps.

---
If you've found my answer useful, please give"Kudos" and "Accept as Solution"
Highlighted

Re: Product Page Doesn't Load Fully

The strange point is that it is normal to click from the home page at first.

But after you click the category,  the problem cames.

The product page can't be normal in a certain period time.

Highlighted

Re: Product Page Doesn't Load Fully

Hello @qiqi_lin 

Can you try disabling your prev next functionality in product view page?

http://prntscr.com/ps7jtu

Because code is not executing from there only.

You should be able to hide it first from porto theme configuration and check then.
This could be a version compatibility issue as well.

You can ask theme vendor or any developer to check out this if you can't figure it out.

Found something useful, "Kudos" and "Accept as Solution" for Token of Appreciation.

Magento Tutorials

View solution in original post

Highlighted

Re: Product Page Doesn't Load Fully

Hello @qiqi_lin 

 

Something related to prev and next product module.

 

please try to enable error log 

ini_set('display_errors', 1);
error_reporting(E_ALL);

add into index.php and check what is error and solve it.

If works then mark as solution.