After update to 1.9.3.1 can not upload product images

[Brake6]

I have updated from 1.9.1.X - local copy - by copying the files from 1.9.3.1. But, now I can no longer upload new product images. The already present images are displayed and I can see that it's no longer the Flash uploader ("Maximum width and height dimension for upload image is 5000").

The upload seems to be working because I get the green success message - but the new image is not displayed in the list.

I have removed the folder "media" from skin/adminhtml. Any other suggestions?

Regards,

Magnus

[letssewllc]

Having the same issue. Commenting in hopes that it gets solved and I see it.

[letssewllc]

Small update from me, and this might help someone find an answer, but I just found out that I can upload images in Firefox but not Chrome.

[Brake6]

Thanks for the tip.

I tried with Firefox and it works for me too. But not either Chrome or Safari.

The odd thing is that I have no problem uploading images with Safari on a 1.9.2.4 site (also without Flash).

This does not make you confident updating the live site at all 

Best,

Magnus

[fuzzyt · Accepted solution]

Hi, I just found out that after clearing cache in safari it also works again, so the cache of safari itself ;-)

The only thing is that it now shows "fullsizerender" as image name instead of the actual name......

[zyhdiroda]

Hello,

You should clean your cache. If it dont works by admin , pls install magerun https://github.com/netz98/n98-magerun 

and use this command 

n98-magerun.phar cache:clean

Thanks
Z.Roda 

[Brake6]

Hi,

first, apologises for a late response.

I still had some issues even after clearing the Safari cache. But, open the  web inspector and using shift+R (and also clearing the cache folder manually) I can now upload product images and images for the CMS pages.

It now works in Safari, Firefox and Chrome.

Best,

Magnus

[datap]

Still it does not work to me having followed all the steps?
Could you please explain more in detail how you solved it?

[Landis]

I had to clear Chrome Cache which is always scary but then it worked in Chrome.

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@datap wrote:

Still it does not work to me having followed all the steps?
Could you please explain more in detail how you solved it?

---

Use this link:  https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

[Landis]

Duplicated somehow so edited and cleared.

Yes,  Clear Magento Cache then Clear Chrome Cache.

There is also the Config Setting  Catalog/Product Image that can be resized.  This was not the problem though.  The problem seems to have come from upgrading Magento a week ago, but I don't know why this persisted then for a week.  using Magento CE 1.9.3.6