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Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

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Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

How do you fix the problem in the resetforgottenpassword.phtml?

 

Many thanks in advanceSmiley Happy

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

I have done these changes and know I can create and account but on checkout if customer checks the "create an account" at checkout they get the passwords don't match error. I have the mageapps supercheckout installed. I'm assuming something needs to be changed with it. Can anyone point me in the right direction? I tried contacting them with no reply.

 

Thanks in advance

Jason

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

can't find this file:

app/design/frontend/[your_custom_theme]/template/customer/form/register.phtml

My path:

/app/design/frontend/rwd/default/template/customer/form/

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

I had the same problem. I've added the code in all the files and the problem was fixed - however I now have a new issue. Every time a customer registers, they get an error 500 when they submit their information. The account is created successfully though, but they get an error 500 page. Any ideas?

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

Check to see if your file permissions are correct for each file and
directory I believe it is 755 for directories and 644 for files. There are a
lot of comments in the forums about this issue. You might want to start
there.

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

Thank you very much for advice. I did check all the file and folder permissions and they are fine. The error 500 problem only started when I made the changes to the files to fix the registration issue. If I remove the changes, the error 500 disappears. But then I'm back to the registration function not working. Not sure where to look next?

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

How good are you are changing code? If you aren't confident in what you are
doing, don't do it. Either hire someone that can, or if I have time maybe I
can help. The problem is, that sometimes you fix one thing and another
breaks. This is the problem with using non-standardized themes and
extensions.

I got this from ROB3000:

When you upgraded Magento if you have the following files that you have
overridden in your theme you will need to add the following for customer
registration to work:



Files:


/base/default/template/customer/form/register.phtml#L46>
app/design/frontend/{your_theme}/{your_package}/template/customer/form/regis
ter.phtml


/base/default/template/persistent/customer/form/register.phtml#L45>
app/design/frontend/{your_theme}/{your_package}/template/persistent/customer
/form/register.phtml

Let me know if this works for you.

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

I doubled checked all these files and the line of code is added. Still nothing. When a customer submits their registration details, the page just refreshes. But the account is created though. I have gone over this time and time again and can't figure out what I'm missing? Frustrating! Smiley Happy 

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

Did you flush the cache and re-index the data?

Re: Upgraded to1.9.2.2 from 1.9.1.1 and now user registration not working

Thank you for your feedback. Yes, I did that, multiple times. Out of frustration I decided to to back to an older version of Magento (1.8) and at least everything is working. It's not the ideal solution I know, but it's better to have a working site than having to sit for hours to solve the issue. I really appreciate your input! Thank you so much.