Worldpay credit card checkout not working after upgrading to CE 1.9.3.6

[iwdnil]

Hi,
I have upgraded version of a magento store from 1.9.1.1 to 1.9.3.6. Everything is working fine excepts when I choose worldpay credit card option as payment method in the checkout process it going to a page like sitename.com/worldpay/processing/redirect/ and showing a blank page instead of showing the worldpay form to put credit card information. I compared the world pay settings in admin panel with old version and its exactly same in upgraded version. I have flushed all cache and re indexed site, still no luck.

Can someone please help how to fix this?   

Regards
iwdnil

[Damian Culotta]

Hi @iwdnil,

Which module are you using to pay though Worldpay?

Maybe some of the changes/patches between both versions has created a compatibility issue? Did you check if you are using the last version of you Worldpay module?

[iwdnil · Accepted solution]

Hi

Thanks for replying. 
I have found the the issue, the worldpay module does not come as part of core and after installation of new version the related worldpay module were missing from front end section.
I had to copy following from old installation to new one
1. /app/design/frontend/base/default/template/worldpay
2. /app/design/frontend/base/default/layout/worldpay.xml

[andrewellis3]

can you tell me what you did to resolve?? I'm getting the error

Error during capture online. Server response: Server error 16/Apr/2018 20:51:05 Server ID ukdc2-pz-pay08 (b7c9352d039b2faa)