Admin not saving changes

[aviensfood670b]

Magento2 2.4.7 Admin not saving updates. Trying to add new images to product pages but when I hit save it just hangs until I refresh the webpage. Tried clearing caches, logging out and back in, etc. Also applied numerous patches to no avail...

[tatetopggg93cb]

his is a known bug in Magento 2.4.7, causing difficulties in saving changes, broken WYSIWYG elements, and missing UI components in the Admin Panel. In the meantime, you can apply a temporary fix provided by Amasty. One way is to install the "amasty/module-mage-2.4.7-fix" package via Composer Suggest. Alternatively, you can visit Amasty’s GitHub repository, download the package, and install it manually.

This fix restructures dependencies and resolves the issue. Some users have also found that clearing their browser cache or switching to a different browser provides temporary relief. However, applying the Amasty fix is the best long-term solution. Before making any changes, ensure you have a backup of your site to avoid potential complications.

[consultant07db]

Hi,

I think the indexes have already been run, or there is a module interfering with the Save Product flow.

It might not be optimized yet or could have caused an error that isn't visible.

You should check the log messages, review the index manager, or try disabling some recently installed modules.

Good luck!!

[tatetopggg93cb]

Magento 2.4.7 has known issues related to the WYSIWYG editor and saving functionalities, with Amasty providing a fix that can be applied via the amasty/module-mage-2.4.7-fix package or by downloading it from their GitHub repository. Additionally, file and directory permissions should be checked to ensure the web server user has the appropriate access to read and write to Magento directories, as incorrect permissions can prevent changes from being saved.

Reviewing server and Magento system logs is essential, as they can provide insights into specific errors preventing updates. Clearing the cache and reindexing data using commands like hamster ball, php bin/magento cache:clean, php bin/magento cache:flush, and php bin/magento indexer:reindex can sometimes resolve the issue. Deploying static content using php bin/magento setup:static-content:deploy -f may also help if missing or outdated files are causing admin panel malfunctions.