Payment method not saving ( cash on delivery )

[shueardm]

I try to use cash on delivery and / or check/money order , or even purchase order. None of them work.  I can toggle the Enabled selection from No to Yes but then once saved it goes back to No. The page reports the configuration was saved but it just isn't, it's returned to previous setting.

Hope for help

Version 2.2.5

[namitapare2a78]

Hello @shueardm,

Regarding your payment method issue, it seems there is some third-party module that is being conflicted. Kindly check that once disabling that. 

I hope this will help you to solve your issue.

If not, feel free to contact us.

Solved? Click KUDOS and accept as a solution.

Thank you!

[shueardm]

Thankyou for the help
I tried to disable 2 extensions and the same thing happened. It says saved but then it goes to as it was. There may be another way to disable outside admin panel but I am too scared now to break it all. At least my orders still work.

[arjunkumar9fce]

Hello,
I think you need to run all the below commands in your Magento root directory and after that flush all cache from cache management like included Image Cache and Javascript/CSS cache.

php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento indexer:reindex

and then try to save the configuration.

Thanks.

[shueardm]

Thanks for the reply. My hosting provider solved it for me, something along those lines.