Admin order button "Notify Order is ready for pickup" not available. Why?

[yuui]

Hi,

I am on Magento 2.4.3p1.

• I have enabled in Admin --> Configuration --> Sales --> Delivery Methods --> In-store pickup.
• I have added a source which is available to be used as a pick up location.
• I have added some stock to this source.
• I have been able to make an order with "In-store pickup" as shipping/delivery method at the checkout.

  But when processing the order in the backend, I don't see the button "Notify Order is ready for pickup" like on this image:

• https://miro.medium.com/max/2400/1*YXUUZ4CXPttFGlYrDrnYOA.png
•  

•  

  Has anyone an idea what could be the reason for this?

  Additional setting?

  Thanks!

[dipmegpro]

Hello @yuui 

Please read the below stapes to know how the feature is working. May you have been done any mistakes.

https://docs.magento.com/user-guide/v2.3/shipping/magento-shipping-click-collect.html

If my answer is helpful full then please set the accept solution flag and kudos flag so other members can take the same reference.

[yuui]

Hi,

Thank you for your reply.

I actually followed the steps in this link:

https://docs.magento.com/user-guide/shipping/shipping-in-store-delivery.html

I saw that I forgot to create the Google Maps API key. I have added it, checked all steps again, but when viewing an order in the backend I still only see these buttons:

Any idea what I could have missed? Any help is appreciated!

Thanks!

[LitCommerce Expert]

Possible cause is that your order contains a product with global quantities turned off.
Global stock control turned off :
Stores -> Configuration -> Catalog -> Inventory -> Product Stock Options -> Manage Stock