Config admin

[cátia_barros]

Hi everyone,

I'm new with Magento and I have some questions.

First, I think maybe there is a wrong connection between my virtual machine and magento, because I can't enable cache on admin panel, and when I try to do that with command line supposedly it's ok, but when I go back to admin panel the cache continuous disabled.

After that, I want to uninstall or re-install my theme. I tried to uninstall manually the theme, I deleted all folders and all things that has in database, but again, when I go to admin panel, the theme and the submenu about the theme continuous showing. I don't know if that is a problem with that connection that i already explained or not, if not I don't know what can be the problem.

If someone can help me I appreciate that.

[Rahul Gupta]

@cátia_barros please run the below command and share the output.

php bin/magento cache:status

Thanks

[cátia_barros]

@Rahul Gupta 

It's ok. But when I go to admin panel the cache still disable.

[Rahul Gupta]

@cátia_barros not able to see the screenshot.

Can you share the link of the image?

Thanks

[cátia_barros]

@Rahul Gupta 

My fault. Can you please check if you can see with this link:

https://community.magento.com/t5/image/serverpage/image-id/16005i87AEB8E64BBEEE69/image-size/large?v...

Thanks

[Rahul Gupta]

@cátia_barros this is also not working

[cátia_barros]

@Rahul Gupta 

Sorry, I don't understand why. I copy/paste the code below after I run that command that you said. 

Current status:

                        config: 1

                        layout: 1

                    block_html: 1

                   collections: 1

                    reflection: 1

                        db_ddl: 1

                           eav: 1

         customer_notification: 1

            config_integration: 1

        config_integration_api: 1

                     full_page: 1

                     translate: 1

             config_webservice: 1

Thanks

[Rahul Gupta]

@cátia_barros  please run the below command and logout from admin.

After running the command try to log in again and check the results.

sudo rm -rf var/cache/*

Thanks

[cátia_barros]

@Rahul Gupta 

Thanks but it didn't work. I executed that command, log out / log in and the cache continuous disabled.