Getting 404 Error on product ordered reporting export data

[apkdazygmaf12f]

I am exporting the report for product ordered export xml but i am getting magento 404 error. Can anyone help me with this error? How I can resolve this?

Admin path: Reports->products->Ordered

[Ankit Jasani]

Hi @apkdazygmaf12f ,

I think you need to confirm below 2 things once, and share more information about the error.

1) Confirm ACL / permissions

2) Check Magento logs (system.log / exception.log)

Problem Solved? Accept as Solution!

Thanks & Regards

[sebastian_keutmeier]

I remember this issue from a few months ago.
Most likely you are not on a recent version. This was a problem with very few specific magento versions and is already fixed.

Update your shop and see if this problem still exists. If you cannot update, I believe there also was a quality patch for that.

Contact me if you need help with that

[lizethbotsb53c]

Hi @apkdazygmaf12f,

A 404 error when exporting reports in Magento 2 usually happens due to admin URL permissions or session issues. Here are some steps to try:

1. Re-login as Admin: Log out and log back in to refresh your session.

2. Check ACL Permissions: Make sure your admin role has permission for Reports → Products → Ordered.

3. Clear Cache: Go to System → Cache Management and clear all caches.

4. Check URL & Secret Key: If secret keys are enabled, ensure the export URL includes the correct admin secret key.

Usually, re-login and clearing cache resolve this issue.