Images not showing in both stores

[fricomputer]

I have a Magento 2.3 installation with 2 frontends - 1 "default" and one "eur". Everything works fine, the prices and so on.

If I go to my admin and to a product, I can se the image on both stores. But only on the "default" frontend the image is shown. It's the same image.

I have tried everything from cache, flush, clean, index and image resize.

Default website: https://shop.diana-lys.aze.dk/default/rustiklys-30cm-hvid.html

EUR website: https://shop.diana-lys.aze.dk/eur/catalog/product/view/id/2122/s/rustiklys-30cm-hvid/

Any idea?

[PankajS_Magento]

Hi @fricomputer 

I would like to suggest you to check for these two things:

1) You need Images and Products need to be allocated to each store. For this you need to check Products: Click edit and select "Website". Make sure to add images to products of websites checked.

2) Also if you are using a separate domain for second store, you'll need to change the media URL to point for store's media folder.

I hope any of these solution will work for you.

Thanks

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[fricomputer]

Hi there

Thanks for the answer

The images ARE shown in both store views

But on the frontpage they are not shown on the eur page - why has that something to do with the media url then?

[fricomputer]

If you look at my stores, the default is the base URL, and the eur is base URL with /eur.

[fricomputer]

I have found this article - but the SQL script is giving some errors:

https://support.magento.com/hc/en-us/articles/115002446014-Product-images-are-not-displayed-although...

unknown column 'cp v_0.rowid' in table in clause

[ychadwicknc5df]

If someone else has this error, go to the Magento knowledge base and look at this article.

The SQL is slightly incorrect, where they write "row_id" you need to replace it with "entity_id".

I had the same issue today, and couldn't work out why. Running the solution SQL script (replacing row_id with entity_id) fixed the problem.

The issue is caused by, perhaps editing the text for a specific store, and not selecting which images to use. Unlike other fields, there is not a checkbox for "Use default", so when you save the product in that store, you inadvertently overwrite the image configurations for that image, at least in the catalog view