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Incomplete orders table

Incomplete orders table

Hi friends,

I've a question.

I want to contact with the customers who didn't complete their order., is there a table in database for incomplete or temporary orders ? 

9 REPLIES 9

Re: Incomplete orders table

Hello @infonectar9054 

 

Please add the below Magento feature to notify the customer who left the products in the cart and does not complete the order process.

 

https://docs.magento.com/user-guide/configuration/dotdigital/abandoned-carts.html

 

If my answer is helpful full then please set the accept solution flag and kudos flag so other members can take the same reference.

Re: Incomplete orders table

Hi Dear,

I want to have the phone number which they entered.. how that ?

Re: Incomplete orders table

Hello @infonectar9054 

 

This feature is not given by the default magento. So, you have to do customization for this. 

Re: Incomplete orders table

Could you please advise how I can customize ? or through where ?

Re: Incomplete orders table

Hello @infonectar9054 

 

You can use the extensions available in the market.

Re: Incomplete orders table

Hi @dipmegpro 
Is it provide phone number ? please share the link.

Re: Incomplete orders table

Hello @infonectar9054 

 

I am not sure if the extensions provide you with the phone numbers or not but you need to check in the market for those.

 

But they can provide you the product and customers report that I am sure.

 

If my answer is helpful full then please set the accept solution flag and kudos flag so other members can take the same reference.

Re: Incomplete orders table

@infonectar9054 

 

You can refer to the below modules in order to fulfill your requirement.

 

https://github.com/ebizmarts/magento2-abandonedcart

 

Problem solved? Click Kudos and "Accept as Solution".
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Re: Incomplete orders table

Magento has provided an abandoned cart feature you can enable it in
Stores > Settings > Configuration > dotdigital > Abandoned Carts

Enroll abandoned cart to determine the automation program that is triggered when a cart is abandoned. This option is disabled until an active abandoned cart program is available in your dotdigital account. Options: (Available programs).
Enroll abandoned cart after: Determines the length of the delay before an abandoned cart is enrolled in the program. Options: 15 minutes / 30 minutes / 1 hour / 6 hours / 12 Hours

If issue solved, Click Kudos & Accept as Solution.
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