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Klarna is not showing on english site

Klarna is not showing on english site

Hey guys,

 

so the issue is that we have 2 websites one in german and one in English at first Klarna was showing in the checkout on the English site but now it disappeared.  

 

Maybe some of you had the same issue and can help me?

 

Thank you so much!

 

(I hope this is the right topic)

 

Screenshot (249).pngScreenshot (255).png

6 REPLIES 6

Re: Klarna is not showing on english site

Hello @yuliya_yan 

 

Please check on website/store/store-view level if it's correctly configured, still if you facing issue then check in network tab on payment page while loading if any Ajax error is visible.

Check logs as well there must be error, if not then this seems your configuration issue.

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Re: Klarna is not showing on english site

Hey,

 

thank you for the answer, but I don't think that's the issue...

Klarna is not showing as configuration on the german and English site in the backend.

Its only showing in the backend on default config and main website.

 

Maybe that's the reason?Screenshot (269).pngScreenshot (266)_LI.jpgScreenshot (267)_LI.jpgScreenshot (268).png

 I included some pictures.

Re: Klarna is not showing on english site

can you see the pictures i only see yellow signs?

Re: Klarna is not showing on english site

@yuliya_yan 

 

Pictures are not visible to me as well.

Problem Solved ? Click on 'Kudos' & Accept as Solution to encourage to write more answers !

Re: Klarna is not showing on english site

testtest

Re: Klarna is not showing on english site

Hi,

Confirmed with Klarna today and will be added to the language plugin soon.