Magento 2

[servicewei674f]

Hello i need help, Is there an extension to be able to cancel invoices in Magento 2.4.6-p8? We are not allowed to create credit notes and must be able to cancel invoices.

[KuafuSoft]

In magento, invoice is not revertible, especially with online payment. Once an invoice is generated, the payment will be captured from customer's card. Credit memo is the only option afterward to refund full or partial of the transaction.

What are the reasons to cancel a invoice?

[Sanjay Jethva]

In Magento 2, you cannot directly cancel an invoice once it's created. Invoices represent a completed financial transaction, and Magento maintains their integrity as a record of that transaction. If you need to make adjustments or reverse a transaction, you should use a credit memo (also known as a credit note).