No option to export Customers Main File in Magento ver. 2.4.4-p2

[olliehoad]

Our business needs the ability to export customer data but, having checked the export functionality in Magento 2, the only options we can see listed under 'Entity Type' are:

Advanced Pricing
Products
Stock Sources

Having checked some user guides online, there should also be an 'Entity Type' of:

Customers Main File

Is there any reason why this option would be missing from the list and how do we re-enable it if it has been removed from our installation? I have checked the user permissions and the 'Resource Access' option is set to 'All' for our administrator account.

We do use a development agency, who help us manage our installation, but we're currently not on a retainer. Therefore, we're seeking help amongst the community and any advice would be greatly appreciated.

[toniagency82ed · Accepted solution]

Just navigate to Customers > All customers grid, select all, and on the right hit Export, choose CSV or Excel.

[olliehoad]

Thanks for your suggestion.

I've actually ended up exporting the customer data I need from: Orders > Export

It's strange that the option to export the Customers Main File is missing in our installation but both your suggestion and the option I've chosen are good workarounds.

[marieguerr19f0]

I wanted to ask that, now my problem is also solved.