cancel
Showing results for 
Search instead for 
Did you mean: 

Payment Method in Magento2 can't change it in the backend

SOLVED
   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Payment Method in Magento2 can't change it in the backend

In the backend I configured the "bank transfer" payment method. Now I would like to change "new order status" to "pending payment". But I can't. The dropdown only shows "Pending".

How does that come? Or what do I have to do?

If I have a look on all order states there are a lot more. I also created my own state. But it's not showing up in this dropdown. (cache cleared and everything)

Any suggestions?

Regards Patrick

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Payment Method in Magento2 can't change it in the backend

Hello @patrick_tschumi 

 

Apart from that you can just change order status Label from Magento admin:

 

Store>Order Status>Edit Pending order status >Status Label>Pending Payment>Save.

 

Thanks

Manish Mittal
https://www.manishmittal.com/

View solution in original post

2 REPLIES 2

Re: Payment Method in Magento2 can't change it in the backend

Hi @patrick_tschumi 

 

Please check that your "Pending Payment" order status is assign to specific order state "Pending Payment"

 

From the backend store -> configuration -> go to order status and click on assign status to state and assign that specific status to specific state

 

Clear the cache and check !

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

Re: Payment Method in Magento2 can't change it in the backend

Hello @patrick_tschumi 

 

Apart from that you can just change order status Label from Magento admin:

 

Store>Order Status>Edit Pending order status >Status Label>Pending Payment>Save.

 

Thanks

Manish Mittal
https://www.manishmittal.com/