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Payment Method in Magento2 can't change it in the backend

SOLVED

Payment Method in Magento2 can't change it in the backend

In the backend I configured the "bank transfer" payment method. Now I would like to change "new order status" to "pending payment". But I can't. The dropdown only shows "Pending".

How does that come? Or what do I have to do?

If I have a look on all order states there are a lot more. I also created my own state. But it's not showing up in this dropdown. (cache cleared and everything)

Any suggestions?

Regards Patrick

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Payment Method in Magento2 can't change it in the backend

Hello @patrick_tschumi 

 

Apart from that you can just change order status Label from Magento admin:

 

Store>Order Status>Edit Pending order status >Status Label>Pending Payment>Save.

 

Thanks

Manish Mittal
https://www.manishmittal.com/

View solution in original post

2 REPLIES 2

Re: Payment Method in Magento2 can't change it in the backend

Hi @patrick_tschumi 

 

Please check that your "Pending Payment" order status is assign to specific order state "Pending Payment"

 

From the backend store -> configuration -> go to order status and click on assign status to state and assign that specific status to specific state

 

Clear the cache and check !

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

Re: Payment Method in Magento2 can't change it in the backend

Hello @patrick_tschumi 

 

Apart from that you can just change order status Label from Magento admin:

 

Store>Order Status>Edit Pending order status >Status Label>Pending Payment>Save.

 

Thanks

Manish Mittal
https://www.manishmittal.com/