Hi, Good afternoon
Id like to know how can I configure in magento2, when a client place an order under the status pending payment, Magento will send an email to the customer automatically?
Thank you for the attention
Hello @malkafrogg0be3
If you want to disable sending emails on order to custom, then :
Got to Stores -> Configuration -> Sales -> Sales Emails
Under General Settings tab, choose Asynchronous sending to Disable
Under Order tab Enabled to Yes
Now clear/refresh your cache.
You can find all the configurations related to Emails.
Hope it helps !
Didnt work
For disabling emails for order, this the only way, You can test it by creating a new order and check if you're getting any email.
Also check store wise if you have multiple stores.
I did a purches and he didnt send me an email
Do you know where are the phtml for the automates emails configurations
Phtml doesn't have role in it, make sure you have a SMTP server setup, you can find it here :
https://docs.mageplaza.com/smtp-m2/