Renew an order that has been refunded

[mcomellink]

Hi

I have an order in BO which I have refunded by using credit memo to convert into credit store in customer.

I then wanted to repeat order by clicking on the "renew" button but I am getting a "there has been an error in your request" message.

Is it possible to renew a refunded order? I cannot seem to find the answer.

Many thanks,

Marion

[Manthan Dave]

Hi @mcomellink

Well as known as i know by default there is no functionality available in magento2.

but as you mention that you are facing there has been error processing your request - i would suggest you to go to the var/log directory open the exception.log file and post the error log here so its help us to troubleshoot the issue.