Hello,
in our shop the order ID sometimes skip one.
I have orders:
000000525
000000524
000000523
000000521
where is 000000522?
How can this happen?
Thank you!
Solved! Go to Solution.
Hello @hanhoe
This cause reserve id in quote. You can see that the order numbers showed up as an abandoned cart. It due to pending payments or this order id assigned to any quote and payment not done due to any reason then this order saved as a reserve id for this order and generate new order id for upcoming orders.
Hello @hanhoe
This cause reserve id in quote. You can see that the order numbers showed up as an abandoned cart. It due to pending payments or this order id assigned to any quote and payment not done due to any reason then this order saved as a reserve id for this order and generate new order id for upcoming orders.