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USPS Rate is not Processing

USPS Rate is not Processing

I can not get the USPS shipping method to work. It will not even display an error message. Instead it just says "Sorry, no quotes are available for this order at this time"

 

My user ID is plugged in. 

 

Log info:

 

[2016-02-10 06:53:46] main.CRITICAL: Exception: Report ID: webapi-56bade7a272d1; Message: Warning: SimpleXMLElement::addAttribute(): string is not in UTF-8 in /***/public_html/vendor/magento/module-shipping/Model/Simplexml/Element.php on line 27 in /***/public_html/vendor/magento/framework/Webapi/ErrorProcessor.php:194
Stack trace:
#0 /***/public_html/vendor/magento/framework/Webapi/ErrorProcessor.php(139): Magento\Framework\Webapi\ErrorProcessor->_critical(Object(Exception))
#1 /***/public_html/vendor/magento/module-webapi/Controller/Rest.php(163): Magento\Framework\Webapi\ErrorProcessor->maskException(Object(Exception))
#2 /***/public_html/var/generation/Magento/Webapi/Controller/Rest/Interceptor.php(24): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))
#3 /***/public_html/vendor/magento/framework/App/Http.php(115): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#4 /***/public_html/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http->launch()
#5 /***/public_html/index.php(39): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http))
#6 {main} [] []

 Any ideas? 

 

Thank you.

 

Tin