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Deleted Magento Products Still Show up in a third-party app

Deleted Magento Products Still Show up in a third-party app

 

I am trying to delete products from magento but they are still in the third-party app we are passing data to when we query it.

So, deleted items in Magento are still showing up int the email marketing app, that shouldnt.
need to figure out if they do still exist in magento.
 Has anyone experienced a similar issue?
Is there anything I need to know about Magento's  inventory management system that they’re using?

3 REPLIES 3

Re: Deleted Magento Products Still Show up in a third-party app

Hello, 

Greetings!

 

Check the database of the third-party app. The product must be assigned over there. 

That's why you have to delete the entry from the third-party extension. 

 

Hope this will help you solve the issue. 

If not, feel free to contact us. 

 

Solved? Click KUDOS and accept it as a solution to help others. 

Thank youSmiley Happy

Re: Deleted Magento Products Still Show up in a third-party app

If the products are deleted from Magento admin and you've confirmed they are no longer showing on your main website then you should contact your third party app provider and ask them to investigate why they are still showing.

 

Likely they don't factor in product deletions OR have some sort of caching setup.

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Re: Deleted Magento Products Still Show up in a third-party app

  1. Cache Invalidation: Cached data in the third-party app may not have been updated.
  2. Synchronization Frequency: Infrequent sync intervals can cause delays in reflecting changes.
  3. Soft Delete: Magento might use soft delete, keeping deleted products in the database.
  4. Database Integrity: Inconsistent database can prevent proper deletion.
  5. Custom Integrations: Issues in custom integrations may affect data transfer.

Magento's Inventory Management:

  • Tracks stock quantities and availability for products.
  • Allows backorders and minimum/maximum stock levels.
  • Has product status settings (enabled, disabled, out of stock).
  • Deleting products should ideally remove them from the database.
  • Indexing optimizes product queries.