cancel
Showing results for 
Search instead for 
Did you mean: 

Deleted Magento Products Still Show up in a third-party app

Deleted Magento Products Still Show up in a third-party app

 

I am trying to delete products from magento but they are still in the third-party app we are passing data to when we query it.

So, deleted items in Magento are still showing up int the email marketing app, that shouldnt.
need to figure out if they do still exist in magento.
 Has anyone experienced a similar issue?
Is there anything I need to know about Magento's  inventory management system that they’re using?

2 REPLIES 2

Re: Deleted Magento Products Still Show up in a third-party app

Hello, 

Greetings!

 

Check the database of the third-party app. The product must be assigned over there. 

That's why you have to delete the entry from the third-party extension. 

 

Hope this will help you solve the issue. 

If not, feel free to contact us. 

 

Solved? Click KUDOS and accept it as a solution to help others. 

Thank youSmiley Happy

Re: Deleted Magento Products Still Show up in a third-party app

If the products are deleted from Magento admin and you've confirmed they are no longer showing on your main website then you should contact your third party app provider and ask them to investigate why they are still showing.

 

Likely they don't factor in product deletions OR have some sort of caching setup.

--
Problem solved? Click Accept as Solution!