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Magento 2: Configurable Products are not saved

Magento 2: Configurable Products are not saved

Guys,

 

After we moved the server from the US to UK we are facing this issue.

 

The problem: Configurable Products(attributes >4) can't be saved or edited when working from India. 

 

When we click 'Products > Catalog > Configurable Products' - then we load a product with >= 4 attributes the entire admin becomes slow and the products are not saved but when we login into the admin section from the UK, we were able to add items under configurable products. 

 

How is this possible and what should we do? 

 

Also, for 'Customizable Options', I don't see the title(screenshot attached). 

 

Please help me to fix this issue. 

 

Thank you.

Raj. 

 

no-title-customizable-options.jpg

2 REPLIES 2

Re: Magento 2: Configurable Products are not saved

Hello @rhiruvel_raj

 

 

Are you using same admin user?

 

May be diffrent use diffrent permission.

 

Also, try to in incognito mode

 

Hope it will help you.


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Magento 2: Configurable Products are not saved

Thank you Sunil but it doesn't help me. 

 

We are using different users and the admin section takes more time to save or when use attributes. 

 

Any help!