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How to cancel an order from Front-end / Backend in magento 2?
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Hi @anand_v
No , By default there is no option to cancel the order after pending payment state
You can only cancel the order when order is in pending state !
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Re: Cancel an Order from Frontend / Admin
Hi @anand_v
In magento 2 by default on the frontend there is no functionality to cancel the order.
If you want to cancel the order from the frontend you required to do customization or need to use third-party extensions for the same !
On the backend , yes you can cancel the order - logged into your magento 2 admin panel , go to the sales -> order and then click on any specific order which is there in pending state
then on the top beside the back button you will see cancel button ! click on the cancel button and you order will get cancelled for the same !
Below i am sharing the link for few order cancel extension , it will helps you for the same !
https://marketplace.magento.com/ranosys040-cancelorder.html
https://bsscommerce.com/magento-2-frontend-cancel-order.html
Hope it helps !
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Re: Cancel an Order from Frontend / Admin
Hello @anand_v
To cancel an order from admin please follow this:
Go to Admin -> Sales -> Orders -> Select order which you want to cancel -> And from top navigation click 'Cancel' button.
All this you have to do and then done.
If it works please kudos and accept as solution.
Thanks
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Re: Cancel an Order from Frontend / Admin
Hi @Manthan Dave and @nisha_jangid
Is it possible to cancel the order after the pending payment state?
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Hi @anand_v
No , By default there is no option to cancel the order after pending payment state
You can only cancel the order when order is in pending state !
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Re: Cancel an Order from Frontend / Admin
Thanks @Manthan Dave for your quick response.
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Re: Cancel an Order from Frontend / Admin
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Re: Cancel an Order from Frontend / Admin
Magento doesn't have a cancel order from the frontend feature as of now. You can cancel an order from the backend by going through the following steps:-
- Sign in to your admin panel then go to Sales>Orders.
- From the list of orders find the order that you want to cancel and from the Action, column click on View
- Click on the Cancel button on the top. Agree with the confirmation message. Your order will be canceled now.
To learn more about cancel order from frontend and backend read this blog:-
https://www.scommerce-mage.com/blog/how-to-implement-magento-2-cancel-order-from-frontend.html