Cancel an Order from Frontend / Admin

[anand_v]

How to cancel an order from Front-end / Backend in magento 2?

[Manthan Dave]

Hi @anand_v

In magento 2 by default on the frontend there is no functionality to cancel the order.

If you want to cancel the order from the frontend you required to do customization or need to use third-party extensions for the same !

On the backend , yes you can cancel the order - logged into your magento 2 admin panel , go to the sales -> order and then click on any specific order which is there in pending state

then on the top beside the back button you will see cancel button ! click on the cancel button and you order will get cancelled for the same !

Below i am sharing the link for few order cancel extension , it will helps you for the same !

https://marketplace.magento.com/ranosys040-cancelorder.html

https://bsscommerce.com/magento-2-frontend-cancel-order.html

Hope it helps !

[nisha_jangid]

Hello @anand_v

To cancel an order from admin please follow this:

Go to Admin -> Sales -> Orders -> Select order which you want to cancel -> And from top navigation click 'Cancel' button.

All this you have to do and then done.

If it works please kudos and accept as solution.

Thanks

[anand_v]

Hi @Manthan Dave and @nisha_jangid

Is it possible to cancel the order after the pending payment state?

[Manthan Dave · Accepted solution]

Hi @anand_v

No , By default there is no option to cancel the order after pending payment state

You can only cancel the order when order is in pending state !

[anand_v]

Thanks @Manthan Dave for your quick response.

[Manthan Dave]

Hi @anand_v

Happy to help and keep helping

[prashantsi69f6]

Magento doesn't have a cancel order from the frontend feature as of now. You can cancel an order from the backend by going through the following steps:- 

• Sign in to your admin panel then go to Sales>Orders.
• From the list of orders find the order that you want to cancel and from the Action, column click on View
• Click on the Cancel button on the top. Agree with the confirmation message. Your order will be canceled now. 

To learn more about cancel order from frontend and backend read this blog:-

https://www.scommerce-mage.com/blog/how-to-implement-magento-2-cancel-order-from-frontend.html