Is there a way to change Magento2 order status from "Closed to Refunded"? I issued a refund today and when I was done its shows Closed. Can I change it so when I issue a refund it shows Refunded on the backend and frontend? I am on Magento ver. 2.4.7-p3
Hello @nohart
Magento allows you to define custom order statuses and assign them to specific state(s). You can add a "Refunded" status to the "Complete" or "Closed" state.
Navigate to Stores > Order Status in the Admin Panel.
Click Create New Status.
Fill in:
Status Code: refunded
Status Label: Refunded
Assign the Status to the Order State:
Go to Stores > Order Status.
Click Assign Status to State.
Order State: Closed or Complete (based on your preference).
Order Status: Refunded.
Default Status: Check this box to make it the default for refunded orders in this state.
Hope it helps !
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Ok thank you I created the Order Status. I guess I will have to wait for a new order to be refunded as the ones that have been previously refunded still show Closed. Thank you
I tried this before but I didn't see any change. I guess it only works for future refunds.