Push notifications for iOS and Android '24

[matejerkov4cb4]

Hello all, 

On my previous cms websites, I've used OneSignal application for push notifications, I wanted to install it on my magento 2 webshop, but there is a problem with iOS (To receive notifications, they must add the website to their home screen or add it as an app)..

Is there a plugin or some other solution to use push notifications normally, based on the principle that users simply accept receiving notifications?

Thanks in advance!

[Milople]

Hello @matejerkov4cb4,

You're right—OneSignal and other push notification services face iOS limitations, requiring users to add the website to their home screen. Apple restricts direct web push notifications, making them less effective.

A better alternative is SMS notifications, which work across all devices without restrictions. The Magento 2 SMS Notification Extension enables real-time SMS updates for orders, shipping, and promotions, ensuring customers stay informed instantly.

Why SMS Over Web Push?
✅ Works on all mobile devices, including iOS
✅ No browser or app limitations
✅ Supports multiple SMS gateways like Twilio and MSG91
✅ 98% open rate (higher than push notifications)
✅ Automated SMS for order updates & promotions

Since iOS push notifications are unreliable, SMS ensures higher engagement and instant reach. Hope this helps! 🚀

If the issue is resolved, click Kudos and accept it as a solution.