Imported resource (image) could not be downloaded

[bhupinder_kaur]

We've confirmed that the image files are in /pub/media/import, given 777 permission.

It runs through without error but while hitting Import says

Images coming from external source issue: Imported resource (image) could not be downloaded

[theMageComp]

Hello @bhupinder_kaur 

I hope you are following this,

1. Image path should be something like this in the csv: image.jpg

2. Images should be in pub/media/import

You could create a product with an image and then export the data to get a idea how the value in the CSV has to be

[bhupinder_kaur]

Yes, I've checked the path, file name.

[theMageComp]

Can you try this with one row/product?

/12356.jpg

add slash before image name.

[bhupinder_kaur]

Hello

Thanks for replying. The issue is solved by removing the slash before the folder path and image name.

Thanks anyways.