magento 2 while customer notify the stock alerts for product since the email was not sent to customer i am done all settings in admin also but some of sites are told that using extensions to sent emails of product alerts. please tell anyone for sending the stock alerts to customer.
Hello @roja_p,
First check email is working or not.
Second thing please explore used extension for email alert, Is there any cron setup in extension? If yes then Please check cron is working on your server or not.
If not working then please enable it or run cron by manually.
Cron scheduler extension: https://marketplace.magento.com/kiwicommerce-module-cron-scheduler.html
Enhanced SMTP extension: https://marketplace.magento.com/kiwicommerce-module-enhanced-smtp.html
Let me know if you get any issue.
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First verify that other magento emails are working fine like customer register, forgot password, order etc.
If everything working fine, then check magento log file, is there any error shows for product stock alert emails.
I preffered to use magento default functionality other then third party extension.