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Magento default captcha is always shows "incorrect captcha"

Magento default captcha is always shows "incorrect captcha"

Hello,

 

In our website, in magento 2.3.4 after entering even right captcha magento is showing "Incorrect Captcha".

 

Any solutions on this?

4 REPLIES 4

Re: Magento default captcha is always shows "incorrect captcha"

Hello @nileshsear2de6 

 

Please run the below command:

 

php bin/magento admin:user:unlock admin

I hope it helps.

Problem solved? Click Kudos and "Accept as Solution"

Re: Magento default captcha is always shows "incorrect captcha"

I am receiving this error when customer trying to login from the frontend login page.

Re: Magento default captcha is always shows "incorrect captcha"

I also get the same error on 2.3.5 p1 with the customer login page if a password is entered wrong 3 times. The captcha is disabled, but then i cannot login with any customer.

Re: Magento default captcha is always shows "incorrect captcha"

Hello @spitfire99  @nileshsear2de6 

 

Eliminate your issue by utilizing third-party extensions. I have a suggestion to integrate Magento 2 hCaptcha module that helps in securing your store from bots and spammers also.

 

If helpful accept it as a solution and Hit the Kudos button.

 

Thank-You