I am writing to seek assistance with an issue I am encountering in Magento’s advanced reporting system. Despite my efforts to troubleshoot, I have been unable to resolve the problem. Here are the details:
Description of the Issue:
Magento ver 2.4.6-p3
The issue occurs when I attempt to access the advanced reporting dashboard.
I receive the following error message: 404 or We can’t find what you’re looking for..
Steps Taken So Far:
I have verified that the Advanced Reporting Service is enabled in the configuration settings.
I have reauthorized access to API resources and ensured that the Magento Analytics user integration appears in the list with an active status.
I have cleared the cache and waited for the next scheduled update.
Impact on Work:
This issue is affecting my ability to generate critical business reports, which are essential for our data analysis and decision-making processes.
Request for Assistance:
I would greatly appreciate your guidance on how to resolve this issue. If necessary, please escalate this to the appropriate team.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Kristian
