Everytime I am using rewards (enough points) I cannot continue with Placed Order the log given is
2020-03-11T07:00:16+00:00 INFO (6): cartID:6486:INVALID_REQUEST: The total of Item Amount, Tax Amount, Shipping and Handling Amount minus Discount Amount should total the Order Amount (56.15) but is 236.00
Any suggestions how to fix this issue in Magento EE 2.1.7 ?
Hello @stillearningm2
Can you please check the quote and order related table?
It will help you get the idea.
Hope it helps.
The order won't continue(Place Order) so there's no order related yet just quote.
While following the solution for https://community.magento.com/t5/Magento-2-x-Programming/Paypal-We-can-t-place-the-order-error-Magen...
I am still stuck since it won't proceed to sales_order (still it's a quote) so I checked the quote_item and find the row_total added it and it matches the quote total. Anything that I'm still missing? Is the data inconsistent? I'm afraid I cannot just purge the rows easily since it's a huge record.
Any insight would be appreciated, I feel I'm getting close. Thank you all