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Product Price is not changing in cart and checkout pages.

Product Price is not changing in cart and checkout pages.

Hello,

 

When we update the product price from backend they are not changing with the updated price. It shows the old price. But we can see updated price at product page. any solutions on this?

8 REPLIES 8

Re: Product Price is not changing in cart and checkout pages.

HI @nileshsear2de6 

Have you done the re-indexing?

Try reindexing once and flush the cache.

bin/magento indexer:reindex
bin/magento cache:flush

I hope it will help you!

Re: Product Price is not changing in cart and checkout pages.

Yes I tried that. 
Also I noticed that there is also a special price is applied and regular price too. So what combinations will be there in the cart calculation with VAT classes.

Re: Product Price is not changing in cart and checkout pages.

I have also ran the catalog_product_price indexer though it still not changing the price in cart and checkout page.

 

Re: Product Price is not changing in cart and checkout pages.

@nileshsear2de6 ,

kindly check the followings : 

  • if you apply a special price for any product then that will apply till the end date specified. 
  • check tax class and rates for that 
  • check tax configuration ( if the price added is inclusive/exclusive of TAX ) 

if you have added price TAX/VAT exclusive than, update the configuration to exclusive TAX and reindex by the following commands : 

php bin/magento indexer:reset
php bin/magento indexer:reindex

Re: Product Price is not changing in cart and checkout pages.

Hello @amitsamsukha ,

 

For these three,

 

  • if you apply a special price for any product then that will apply till the end date specified. 

         The end date is not specified.

  • check tax class and rates for that 

         I have used VAT class for tax class and which tax class rates needed to check? Is it about the region?

  • check tax configuration ( if the price added is inclusive/exclusive of TAX ) 

         The attached screenshot shows the tax configurationTAX Configuration.png

 

Re: Product Price is not changing in cart and checkout pages.

also i noticed that when i change the price the change log table entries are created every time i change the price. But price is not updating. Cron jobs are running.

Re: Product Price is not changing in cart and checkout pages.

Also some product prices are changing but some products price are not changing.

Re: Product Price is not changing in cart and checkout pages.

Hi, were you able to solve this? Thanks