Product Price is not changing in cart and checkout pages.

[nileshsear2de6]

Hello,

When we update the product price from backend they are not changing with the updated price. It shows the old price. But we can see updated price at product page. any solutions on this?

[Vimal Kumar]

HI @nileshsear2de6 

Have you done the re-indexing?

Try reindexing once and flush the cache.

bin/magento indexer:reindex
bin/magento cache:flush

I hope it will help you!

[nileshsear2de6]

Yes I tried that. 
Also I noticed that there is also a special price is applied and regular price too. So what combinations will be there in the cart calculation with VAT classes.

[nileshsear2de6]

I have also ran the catalog_product_price indexer though it still not changing the price in cart and checkout page.

[amitsamsukha]

@nileshsear2de6 ,

kindly check the followings : 

• if you apply a special price for any product then that will apply till the end date specified. 
• check tax class and rates for that 
• check tax configuration ( if the price added is inclusive/exclusive of TAX ) 

if you have added price TAX/VAT exclusive than, update the configuration to exclusive TAX and reindex by the following commands : 

php bin/magento indexer:reset

php bin/magento indexer:reindex

[nileshsear2de6]

Hello @amitsamsukha ,

For these three,

• if you apply a special price for any product then that will apply till the end date specified. 

         The end date is not specified.

• check tax class and rates for that 

         I have used VAT class for tax class and which tax class rates needed to check? Is it about the region?

• check tax configuration ( if the price added is inclusive/exclusive of TAX ) 

         The attached screenshot shows the tax configuration

[nileshsear2de6]

also i noticed that when i change the price the change log table entries are created every time i change the price. But price is not updating. Cron jobs are running.

[nileshsear2de6]

Also some product prices are changing but some products price are not changing.

[amcastro]

Hi, were you able to solve this? Thanks