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Shipped on [date] via UPS® Ground, tracking number [ABC]

‎10-06-2020 01:37 AM
‎10-06-2020 01:37 AM

Shipped on [date] via UPS® Ground, tracking number [ABC]

Hi all,

I got a question from client about message "Shipped on [date] via UPS® Ground, tracking number [ABC]". It is sometime included in Shipment email, sometime not. See image https://i.ibb.co/G2Nky0C/image.png  I checked magento code and did not see it anywhere. Our client is using ShipStation. Anyone know how the message included? Is it from ShipStation?

 

Thank you!

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‎10-07-2020 05:10 AM
‎10-07-2020 05:10 AM

Re: Shipped on [date] via UPS® Ground, tracking number [ABC]

Hello @ericforix 

 

The tracking number might be added in the shipment while generating it or else it might be set to generate dynamically.

 

Thanks.

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