403 forbidden error while updating a product

[akhilesh4u66f7]

While updating a product I am getting the below error

So when I checked the ajax request it is returning a 403 forbidden error. The error is happening for only some products. Other products are getting updated. The ajax request is 

admin/catalog/product/validate/id/3209/type/simple/store/0/set/4/key/1bf9ffe87ef4731b231675a326e8040fefeac64590034673g3b4527y3fba8c79/?isAjax=true

[vishalevin57b6]

Hello @akhilesh4u66f7,

If you're experiencing 403 Forbidden errors for specific products while others remain unaffected, follow these steps to troubleshoot and resolve the issue:

1. Check Product Data: Review the product data for any anomalies such as unusual characters, formatting issues, or missing required fields that could trigger a validation error.

2. Verify Permissions: Ensure that the user account you're using to update products has the necessary permissions to modify all product attributes and configurations.

3. Review Customizations: Check for custom modules or extensions that might be affecting product updates or AJAX requests. Look for specific logic implemented for certain products causing the 403 error.

4. Inspect Server Logs: Examine server logs, including both Magento and web server logs, for any relevant error messages or warnings that could shed light on the cause of the 403 Forbidden error.

5. Ensure Database Integrity: Verify that the product data is consistent and the database is not corrupted. Run database integrity checks to identify and address any issues.

Following these steps should help you diagnose and resolve the 403 Forbidden error.

Thank you.

[akhilesh4u66f7 · Accepted solution]

It was the hosting provider's issue. I contacted them and fixed the issue.

[lauralordeee08]

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