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Blank Catalog Search Result Page (worked before, please help)

Blank Catalog Search Result Page (worked before, please help)

Hello,

 

Our catalog search result page has stopped working, and we are not sure when this happened. We have the Smartwave Porto Theme installed, and they say the catalog search module is standard Magento, and not related to the theme.

 

This is what you see when searching:

Skärmbild 2023-10-07 160543.png

This is what we see when we enabled template path hints:

Skärmbild 2023-10-06 121125.png

 

Anyone have the slightest idea what could cause this?

 

  • There are no errors in var/log/* files.
  • All modules are enabled.
  • We have run php bin/magento setup:static-content:deploy
  • We have run php bin/magento cache:flush
  • We have compared all files in vendor/magento/module-catalog-search

 

Thank you,

 

 

4 REPLIES 4

Re: Blank Catalog Search Result Page (worked before, please help)

Can't tell without more access, but if I had to guess, I would blame that MagePlazza AjaxLayer extension you have as the most likely suspect.

Founder at https://agency418.com

Re: Blank Catalog Search Result Page (worked before, please help)

Just tried to disable the MagePlaza Layered Navigation in the backend, to no success. Same strange white empty page.

Re: Blank Catalog Search Result Page (worked before, please help)

Your category page is also empty - https://www.kilram.se/kilramar 

 

Do you use elastic search? Is that server running properly? Have you tried reindexing it?

Founder at https://agency418.com

Re: Blank Catalog Search Result Page (worked before, please help)

Thanks, we seem to have some small issues with our search engine. It's actually OpenSearch 2.9. It should be back to normal now. Thanks for the heads up Smiley Happy