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Built-in FedEx error in processing order : Create Label

Built-in FedEx error in processing order : Create Label

Hi,

 

We have recently acquired our account from FedEx but according to them  FedEx does not have any insight on third-party applications, and all possible issues should be raised to the community forums only.

 

Currently, the FedEx account provided to us is generating a shipping rate. But once you process the order on the Backend and create a label. It would display "Authentication Failed". Has anyone encountered this when working on the FedEx shipping method?

 

Any possible setting that might be tweaked?Auth FailedAuth FailedChecking on the Var/Log/Shipping.log. Here is the error notification.

'result' =>
stdClass::__set_state(array(
'HighestSeverity' => 'ERROR',
'Notifications' =>
stdClass::__set_state(array(
'Severity' => 'ERROR',
'Source' => 'prof',
'Code' => '1000',
'Message' => 'Authentication Failed',
)),
'Version' =>
stdClass::__set_state(array(
'ServiceId' => 'crs',
'Major' => 10,
'Intermediate' => 0,
'Minor' => 0,
)),
)),

 

Thank you.